Help Us Keep Listings Accurate
LocalVet relies on accurate information to help pet owners find the right care. If you notice that a listing has incorrect details — such as a wrong phone number, outdated hours, or an incorrect address — you can report it and we will investigate.
What Can You Report?
You can flag any of the following issues:
- Wrong address or map pin location — the clinic is not where the listing says it is.
- Incorrect phone number — the number is disconnected, wrong, or goes to a different business.
- Outdated opening hours — the hours listed do not match the actual hours of operation.
- Business closed permanently — the clinic no longer exists at this location.
- Wrong business name — the clinic has changed names or the listing refers to a different business.
- Duplicate listing — the same clinic appears more than once in the directory.
- Incorrect services listed — the clinic does not offer services that are shown on the listing.
How to Submit a Report
- Navigate to the listing that contains incorrect information.
- Scroll down and click the "Report an Issue" link, or click the flag icon near the listing title.
- Select the type of issue from the dropdown menu.
- Provide details about what is incorrect and, if possible, what the correct information should be.
- Optionally enter your email address so we can follow up if we need more information.
- Click Submit Report.
What Happens After You Report
Our data quality team reviews every report. Here is the typical process:
- Your report is logged and assigned to a reviewer.
- We cross-reference the reported issue with public records and other data sources.
- If the issue is confirmed, the listing is updated. If the listing is claimed by a business owner, they are notified and asked to verify.
- You will receive an email notification when the report is resolved (if you provided your email).
Most reports are resolved within 3-5 business days. Complex cases, such as disputed ownership or permanently closed businesses, may take longer.
Thank You
Every report helps make LocalVet more reliable for the entire community. We appreciate you taking the time to flag issues — it directly benefits pet owners who depend on accurate information to find care for their animals.
